Questions & Answers

Q. Which country do you ship to?

A. we ship all over the world.

Q. How long will it take to get my order?

A. US regions are usually delivered within 4-6 business days after the order is processed. Other countries usually take 6-8 business days for delivery. 

Q. What is the shipping cost?

A. We offer free shipping to all customers worldwide.

Q. What payment methods do you accept?

A. We accept secure payments via PayPal for US and worldwide customers.

Q: Do you accept returns and refunds?

A. Your 100% satisfaction is very important to us and we offer a 30-day refund and return service.

  • 30-day refunds and returns are valid from the date the order is received.
  • We offer a 100% refund if the product is damaged or defective upon delivery.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • For refund after return, once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
  • The shipping address will be provided by email after you submitting the return application.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Q. What is grounding and how does it work?

A. Grounding, also called earthing, connects you to this neglected earth natural energy that nourishes and balances your body at its deepest level, eliminating inflammation, pain, stress, and fatigue.

Grounding is available to all, as easy as walking outdoors or sitting barefoot, and if that’s not an option, you can use an indoor grounding product that conveniently yields the same benefits while you sleep, relax, or work.

Grounding represents a wellness breakthrough, a relaxing lifestyle add-on with surprising and often dramatic therapeutic effects. A simple concept, yes, but a profound one.

For example, consider the impact of grounding on chronic inflammation, a major factor in chronic and aging-related diseases, including cardiovascular disease, diabetes, arthritis, autoimmune disease, cancer, and even depression and autism. Grounding can eliminate inflammation and quickly reduce inflammation-related pain!

Grounding restores an essential electric connection to the Earth, lost over time because of the ways we humans live. Many people go through life with pain and weak health precisely because of this disconnection. When reconnected, people feel, sleep, and look better. They are healthier, with less pain and stress.

Grounding is a healthy and healing reconnection for all ages, from infants to seniors. It restores a broken link with the abandoned nature protector.

Q. What are the common grounding methods?

A. The easiest way to ground is to walk barefoot on the ground, such as walking barefoot on the grass, walking on the beach, etc. But if you can’t go outdoors for grounding often, another simple and effective way is to use grounding products, such as grounding sheets, grounding mat, etc. These products can make you get the same grounding effect as walking on the ground with bare feet, and it is simple and convenient.

Q. Are grounded products safe?

Countless people around the world are already using grounding products, and countless users have verified the safety of grounding products. The grounding product is equipped with a special grounding cord and built-in protection resistance, which can effectively protect the safety of use.

Q. How long does it take to feel the benefits of using grounding products?

A. This is different for everyone, and many people can feel obvious benefits within a short time of use, such as significant sleep improvement, pain reduction, inflammation reduction, faster recovery from fatigue, etc., but some people may feel that it may Less obvious, it can take months or more. Research shows that the benefits of grounding are improving physical health all the time, even when the body doesn’t feel any noticeable change. Prolonged use is good for health.

Q. Do grounding products require power?

A. No, grounding products do not require power, but usually we need to connect the grounding products to the grounding jack of the household socket through a grounding cord. Whether the socket is switched on or not will not affect the normal use of the grounding product.

Shopping Cart